Privacy Policy

Introduction

Tru-Living (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.tru-living.com, use our services, or communicate with us about our prefabricated tiny log homes.

Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Complete forms or create accounts on our website
  • Request information about our products and services
  • Purchase or express interest in our tiny log homes
  • Subscribe to our newsletter
  • Participate in surveys, promotions, or contests
  • Contact our customer service team

This information may include:

  • Full name
  • Email address
  • Phone number
  • Mailing address
  • Billing information and payment details
  • Property information for installation planning
  • Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

  • IP address and browser type
  • Operating system
  • Referring URLs
  • Pages viewed and time spent on our website
  • Links clicked and actions taken while browsing
  • Geographic location (country/region level)

We collect this information using cookies, web beacons, and similar tracking technologies, as detailed in our Cookie Policy section below.

How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Process and fulfill your orders for our tiny log homes
  • Provide you with information about our products and services
  • Respond to your inquiries and provide customer support
  • Personalize your experience on our website
  • Improve our website, products, and services
  • Send you marketing communications (with your consent)
  • Process payments and prevent fraudulent transactions
  • Comply with legal obligations
  • Enforce our Terms of Service and protect our rights

Information Sharing and Disclosure

We may share your information with:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information.

Business Transfers

If Tru-Living is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

Legal Requirements

We may disclose your information when required by law, subpoena, or other legal process, or if we have a good faith belief that disclosure is necessary to:

  • Comply with applicable laws and regulations
  • Protect and defend our rights or property
  • Prevent or investigate possible wrongdoing in connection with our services
  • Protect the personal safety of users of our services or the public

With Your Consent

We may share your information with third parties when we have your explicit consent to do so.

Your Privacy Rights and Choices

Access and Control

You may access, update, or delete your personal information by:

Marketing Communications

You can opt out of receiving marketing communications from us at any time by:

  • Clicking the “unsubscribe” link in our emails
  • Contacting us directly with your request
  • Adjusting your communication preferences in your account settings

Cookies and Tracking Technologies

Most web browsers are set to accept cookies by default. You can choose to set your browser to remove or reject cookies, but this may affect certain features of our website.

Do Not Track

We currently do not respond to “Do Not Track” signals from web browsers.

Cookie Policy

We use cookies and similar tracking technologies to collect information about your browsing activities and to distinguish you from other users of our website. This helps us provide you with a good experience when you browse our website and allows us to improve our site.

Types of Cookies We Use

Essential Cookies: Required for the operation of our website and enable core functionality.
Analytics Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website.
Functionality Cookies: Used to recognize you when you return to our website and enable us to personalize content.
Targeting/Advertising Cookies: Record your visit to our website, the pages you have visited, and the links you have followed to deliver more relevant advertisements.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We will retain your personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including to satisfy any legal, regulatory, accounting, or reporting requirements.

Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:
Tru-Living
Email: privacy@tru-living.com